Privacy Policy

Introduction

Yapton & District T/A Flat Studios (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

Information We Collect

When you visit our website, we may collect the following types of information:

• Personal Information: If you voluntarily provide it, we may collect details such as your name, email address, phone number, or other information through forms, newsletter sign-ups, or other means.
• Automatically Collected Information: We may collect your IP address, browser type, operating system, referring URLs, and interactions on our website (e.g. pages viewed, time spent).
• Cookies and Tracking Technologies: We use cookies and tracking technologies to enhance user experience, analyse usage patterns, and improve security.
• Chat Logs: We collect chat logs for each game server which is active to montior player behaviour. This data is temporaily stored for 14 days unless flagged by our staff team which is then stored for 90 days.

How We Use Your Information

The information we collect may be used for:

• Personalising your experience.
• Improving our website’s functionality and user experience.
• Responding to inquiries or customer service issues.
• Analysing usage trends and performance.
• Ensuring site security and preventing fraud.
• Complying with legal obligations.
• Monitor player behaviour.

Google Analytics and Third-Party Tracking

We use Google Analytics and other third-party services to analyse how visitors use our site. This includes page views, time on site, and device data.

Opting Out: You can prevent Google Analytics tracking by installing the official Google Analytics Opt-out Browser Add-on.

Your Choices Regarding Cookies

You can control cookies in several ways:

• Browser Settings: Most browsers let you block or delete cookies. Note that doing so may affect functionality.
• Do Not Track (DNT): Some browsers support DNT, which signals that you don’t want tracking. We currently don’t respond to DNT signals, but you can manage cookies via browser settings.

Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices or content of those sites. Always review their policies before sharing personal data.

Data Security

We take reasonable measures to protect your data against unauthorised access or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We keep your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Your Rights

You may have the right to:

• Access or request a copy of your data.
• Correct inaccuracies in your information.
• Request deletion of your personal data.
• Object to or restrict processing.
• Withdraw consent at any time.

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page, and the “Effective Date” below will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: help@flatstudios.net